Cancellation due to Underwriting

If we can a cancellation from an insurance company as a result of Underwriting reasons, we should take the following steps:

First determine if the reason they dropped is something within our power to correct. If it is then:

1. Try to get the policy reinstated by giving the company what they want.
a. By providing the company missing information.
b. By providing the company a needed document.
c. by providing the company a signed copy of the application, more legible fax, or any other thing we have control over.

If the reason for the drop is one where we cannot get the policy reinstated:

2. If the policy is within 30 days, we must VOID THE CONTRACT and then hang up the cancellation with the UIA cancellations.

If the policy is cancelled FLAT, That must immediately go to Jerry, or into the problem tray.